Terms of Purchase

Introduction

These Terms of Purchase govern all online transactions, orders, and purchasing activities conducted on our official cosmetics and beauty website. This binding agreement applies to all site visitors, registered users, and global customers who purchase products from our platform. By accessing our website, placing orders, and completing payments, you acknowledge that you have fully read, understood, and agreed to abide by all purchase terms, service rules, and relevant industry regulations. These terms work in conjunction with our Privacy Policy, Refund Policy, and Customer Service Policy to standardize the entire shopping process.

Account and User Eligibility

Customers must be at least 18 years of age or reach the legal age of majority in their respective region to place orders on this website. Users are solely responsible for maintaining the confidentiality of their account information, email credentials, and order details. Any order placed under a verified user account will be deemed as authorized by the account owner. We reserve the right to refuse service, suspend account access, or cancel pending orders for users who violate platform rules, submit malicious orders, or provide false and invalid personal information.

Product Information and Accuracy

We strive to ensure all product descriptions, images, ingredient lists, usage instructions, and specifications displayed on the website are accurate and up to date. All cosmetic and beauty products are carefully sourced and inspected to meet international beauty industry quality standards. We do not guarantee zero minor differences in product color, texture, or packaging due to lighting effects, screen display differences, or manufacturer batch updates. Such subtle variations do not constitute product defects and are not eligible for compulsory refund or replacement.

Pricing and Discount Rules

All product prices displayed on the website are final retail prices after exclusive site-wide discounts. We offer permanent full-site discount benefits for all beauty products, with no category restrictions or hidden charges. All displayed prices exclude local tariffs, customs duties, and regional consumption taxes that may be imposed by destination countries. We reserve the right to adjust product prices and promotional activities at any time without prior notice. Price adjustments will not affect confirmed and paid orders that have already entered the processing stage.

Global Shipping Terms

We provide free worldwide shipping for all orders with no minimum purchase requirement, covering most countries and regions globally. Order processing and shipment will be completed within 1 to 3 business days after successful payment verification. Standard international shipping time varies by destination, ranging from 7 to 25 business days. We offer real-time order tracking services for all packages. We are not liable for delivery delays, customs detention, tax charges, or logistics exceptions caused by regional policy adjustments, force majeure events, or third-party logistics failures.

Order Placement and Payment Terms

All orders are confirmed only after successful payment completion. We support multiple secure international payment methods to ensure transaction safety. Customers are responsible for verifying order information, including product selection, quantity, shipping address, and contact details, before submitting payments. Modifications to order information are only permitted within 24 hours of order placement. Once the order enters the packaging and shipping process, no further changes or cancellations can be processed. We reserve the right to cancel unpaid pending orders after a certain period of invalid payment.

Customs and International Duties

As a cross-border beauty e-commerce platform, we conduct global direct sales and shipping services. Customers are solely responsible for complying with the import regulations, commodity restrictions, and tax policies of their resident countries or regions. Any import duties, customs fees, quarantine charges, or administrative fees generated during international logistics and customs clearance shall be borne by the customer. We will not compensate for any costs, losses, or delays caused by local customs supervision and policy requirements.

Return, Exchange and Refund Compliance

All return, exchange, and refund behaviors must strictly comply with our official Refund Policy and Customer Service Policy. Eligible after-sales applications are limited to unused, unopened, and well-preserved products within the valid application period. Discounted products enjoy the same after-sales service rights as regular-priced products, excluding special final-sale items. All refund amounts are calculated based on the actual payment amount of the order. We standardize the after-sales review and processing process to ensure fair and reasonable handling of all customer applications.

Prohibited Purchase and Misuse

Users are prohibited from malicious bulk purchasing, order brushing, resale arbitrage, and any illegal or improper use of platform products and services. It is forbidden to use our products and services for commercial speculation, illegal trading, or behaviors that violate public order and good customs. Once abnormal order behaviors are identified, we have the right to cancel relevant orders, restrict account shopping permissions, and retain the right to pursue legal liabilities for losses caused by irregular operations.

Limitation of Liability

We guarantee the quality of all sold beauty products and undertake corresponding after-sales responsibilities for product quality problems. We shall not be liable for any personal discomfort, skin adaptation problems, or usage losses caused by improper product use, non-compliance with usage instructions, or individual physical differences. We are not responsible for service interruptions or shopping experience impacts caused by uncontrollable factors such as network failures, system maintenance, third-party service abnormalities, and force majeure events.

Terms Revision and Updates

We reserve the exclusive right to revise, update, and optimize these Terms of Purchase according to platform operation upgrades, cross-border e-commerce rule changes, and legal regulatory adjustments. The updated terms will be published on the official website and take effect immediately upon release. Continued use of the website and continued placement of orders after term updates constitute automatic recognition and acceptance of the latest purchase rules by users.

Contact and Dispute Resolution

In the event of any transaction disputes or doubts regarding purchase terms, users can contact our official customer service team for consultation and mediation. We adhere to the principles of fairness, transparency, and customer priority to resolve all legitimate transaction disputes. All shopping behaviors and transaction disputes are subject to the provisions of international e-commerce conventions and relevant local laws.